ELODIE MARTIN
My Services
I have a proven track record of developing and deploying cross-functional digital engagement strategies that elevate customer experience, expand your share-of-voice and add value.
Working with your existing CRM, emailing platform, websites etc., I can operationalize and automate customer engagement strategies, creating sustainable and scalable ways-of-working to be deployed across commercial and medical teams.
1
Strategic Consulting
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Digital Maturity Assessment
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Omnichannel Strategy Development
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Data Integration & Insights
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Change Management Support
2
Transformation Workshops
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Customer Journey Mapping
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Team Alignment Sessions
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Digital Capability Building
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Quick-win Innovation Sprints
3
Ongoing Execution & Optimization
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Embedded Project Management
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Cross-Functional Collaboration
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Continuous Process Improvement
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Feedback-Driven Innovation